1. |
What are the customer's needs? |
2. |
How do the company´s products adapt to these needs?
|
3. |
How can the products bring the customer value (less
spending, more revenues)? |
4. |
What changes if any would be needed to better adapt
and more effectively compete? |
5. |
What are the customer´s deploymenrt plans for
the products? |
6. |
What are the purchase methods: direct, bids, etc. |
7. |
Who are the currently preferred vendors? Why? |
8. |
What are the customer´s “hot
buttons”? |
9. |
What would it take to secure the account? |
10. |
Who are the decision influencers/makers? |
11. |
Who are the customer´s preferred resellers/distributors?
|